1
point
Can I get in contact with Plant Village's users?

PlantVillage   

Hey, I was just wondering if there is any way I could send a message to specific PlantVillage's users.
And I was wondering that if A comments on an X post and B also comments on the X post, does A gets a notification that someone else (B) commented on the same post? Thank you!


Posted by: Romina (3 points) Romina
Posted: November 21, 2013




Answers

1
point
Hi Romina,

There is not presently any method of contacting a specific user via private messaging. This is because the whole aim of PlantVillage is to provide help and advice that will not just help one person, but hundreds or thousands of people with the same or similar question. With regards to the messaging system, I believe at present you only receive a notification of a comment if you were the person who posted the original question. This is largely to prevent users getting an unmanageable (and irritating) amount of notifications in the user notification center when they log on. We really appreciate your feedback on the site and if you do have any suggestions or things you think would be useful then please do let us know. You can email the team directly at mayor@plantvillage.com or do exactly the same thing as you already have and create a post


Posted by: Lindsay McMenemy (167 points) Lindsay McMenemy
Posted: November 22, 2013


Romina commented,
Thanks Lindsay. I just thought it would be a really good idea that you could get notified that someone made a comment about your comment or answer on a post. Like right now, how do you know I commented on your answer, you have to keep checking it? For me it's
a little frustrating, because in some situations people comment on my posts so they can clear any doubts before answering it and I replied to them but they never comment back or answer anything, I believe is because they aren't of course checking all the time if I replied them or not, so I just thought it would be an useful tool and it would also be a better way to help the users get better answers. It's been really hard to me to explain this and I hope you understand me, I'll be writing an email to the team once I get my ideas very clear! Thanks again for your answer.

about 5 years ago.



1
point
Presently, questioners will be notified of all answers that are submitted to their question. Posters will be notified of every comment made on their posts. So in the described scenario, X will be notified that A and B have commented on her post, but A will not be notified that B has also commented on the post by X.

Thank you for your question. The development team is planning a push for new features in the spring, and we will keep the implications of your question in mind.


Posted by: Brian Lambert (3 points) Brian Lambert
Posted: November 22, 2013


Romina commented,
Thanks Brian, I'll be very glad If I can help on the development of this page, I'll be emailing the team and give them all my ideas to help this page to keep growing!
about 5 years ago.



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